Shipping and Delivery
Our Delivery rates are per parcel so delivery times may vary.
We offer three types of delivery, Royal Mail 2nd Class, Royal Mails 1st Class and also Royal Mail European Delivery.
Royal Mail 2nd Class: Estimated 2-3 working days, signed for.
Royal Mail 1st Class: Estimated next working day including Saturdays, signed for.
Royal Mail European: Estimated 3-5 working days, tracked and signed for.
Royal Mail Worldwide: Estimated 5-7 working days, signed for.
Free UK shipping when you spend £75 or more.
We try to ship your purchases within 1-2 working days of receiving your order. However, during busy periods and Bank Holidays please allow for extra days to process orders.
A.R Equestrian cannot be held responsible for any non delivery of orders due to failed delivery attempts. It will be your responsibility to arrange further delivery or collection directly with the postal service.
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Unclaimed/return to sender.
If a parcel is unclaimed and sent back to us, shipping costs will reapply to have the parcel resent.
If a parcel is unclaimed and returned to us, we will hold it for 3 months and make 2 attempts to contact you, but if no response is received within that time, no refund or reshipment will be made.
A.R Equestrian Ltd can not be held responsible for any postal or delivery delays which would be out of our control.
If your delivery is damaged in anyway, you must contact us via email within 48 hours, otherwise a claim cannot be accepted.
If you have any questions send us an email to email@example.com